SAP Knowledge Base Article - Preview

3653212 - Cache not refreshed during Transaction Post task in Agent Performance Management

Symptom

  • ExtCrossRef cache is not refreshed during the transaction post task, causing errors during posting.
  • If the cache is manually refreshed on the "Caches" page (by selecting "All application caches") and the file is run again, it will complete without error.


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Environment

  • SAP SuccessFactors Sales Performance Management
    • Agent Performance Management

Product

SAP Agent Performance Management all versions

Keywords

ExtCrossRef Cache, Transaction Post Task, Cycle Year Mismatch, Batch Entity Update, Cache Refresh, APM, ICM, Error Posting, Reload Application Caches, Process Event Before Transaction Post, Cycle Year and CMS Compensation Type Mismatch. , KBA , CEC-SAL-APE , Agent Performance Management , Problem

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