Symptom
- Is it possible to edit instructor ID?
- When trying to edit the instructor ID via import data, the following message returns on the error log: "Adding 'this' data is not supported based on the user selected import option 'Update'"
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Navigate to System Administration > System Management Tools > Import Data >
- Select Import Data >
- Choose Instructor in the Record Type field >
- Select Update in the Import Option field >
- Click Choose File in the Import File field and select the file to import with the Instructor ID field edited >
- Submit the import and run the job immediately >
- Observe the job status as Failed >
- Download the error log and note the error message: "Adding 'this' data is not supported based on the user selected import option 'Update'".
Cause
Instructor IDs are immutable and cannot be updated after creation.
Resolution
- As a workaround, the instructor ID can be inactivated and a new instructor can be created with the desired ID.
- The new instructor ID can be linked to the user by editing the Related User field on the instructor record.
- The primary instructor of existing classes should be edited with the new ID to ensure the instructors have proper access to manage the classes.
- Caution is needed when deleting an instructor ID from the system, as the ID is unique it is not possible to create an instructor with the same ID later.
See Also
Keywords
learning, lms, instructor, instructor ID, update, change, edit, primary instructor, import data, error, Adding 'this' data is not supported based on the user selected import option 'Update' , KBA , LOD-SF-LMS-INS , Instructors and My Classes , Problem
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public