SAP Knowledge Base Article - Preview

3653228 - Partners in service contract not determined based on the sales area with common distribution channel

Symptom

  • Customer A is assigned to a sales area with common distribution channel and business partner B is maintained as the Bill-To party in this sales area for customer A. 
  • Bill-To party in service contracts isn't determined based on the sales area with common distribution channel.


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Environment

  • SAP S/4HANA

Product

SAP S/4HANA all versions

Keywords

partner determination, service contract, sap s/4hana, common distribution channel, access sequence, organizational data, crm_knvp, to party, business partner, incorrect determination, partner processing, spro. , KBA , CRM-S4-SRV-CTR , S4CRM: Service Contract , Problem

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