SAP Knowledge Base Article - Public

3653392 - Is it possible to retrieve Job Information in SuccessFactors to SAP SuccessFactors Work Zone?

Symptom

Is it possible to retrieve Job Information in SuccessFactors to SAP SuccessFactors Work Zone?

Environment

SAP SuccessFactors Work Zone

Resolution

  • Since the User API reference documentation SAP Business Accelerator Hub does not include Job Information, it is unlikely that this data can be retrieved directly through the standard User API.
  • Submit a query to the Integration team (LOD-SF-INT) to confirm whether there are any unlisted or alternative methods for accessing Job Information via the User API.
  • If retrieving Job Information directly is not feasible, store the required Job Information data within custom fields (e.g., custom01 to custom15) in the Basic User data profile in SuccessFactors. Map these custom fields to the desired Work Zone fields through IPS.
  • Note that from a Work Zone functionality perspective, there are no additional built-in options to meet this requirement beyond the described approach. 

See Also

SAP Build Work Zone, advanced edition | SAP Help Portal 

Working with SAP SuccessFactors Work Zone | SAP Help Portal 

Keywords

Job Information, SuccessFactors, SAP SuccessFactors Work Zone, User API, IPS, Work Zone fields, retrieve data, mapping fields , KBA , LOD-SF-SWZ-ADM , Admin Access , Problem

Product

SAP SuccessFactors Work Zone all versions