3653402 - ​Why does the help text in workflow approval appear as one paragraph without formatting?​​

• When initiating a workflow, the help content displayed on the approver’s interface appears disorganized and lacks proper line breaks or paragraph formatting. 
• Accessing the same help content via the People Profile interface displays it with clear paragraphs and formatting. 

• SAP SuccessFactors HCM Suite
• SAP SuccessFactors Metadata Framework

1. Create an MDF object
2. Initiate a workflow involving this MDF object.
3. Navigate to the workflow approval interface.
4. Click on "help" and observe the displayed data format.

This behavior is expected due to limitations in the Workflow Detail UI, which does not support text wrapping or manual line breaks.

• The Workflow Detail UI follows the same display behavior as the Manage Data UI, which does not support text wrapping or manual line breaks. As a result, formatted text (including paragraphs) cannot be rendered correctly in the help section within the workflow approval screen.
• To request a different system behavior, create an enhancement request. The SuccessFactors product management team will review and assess the requested functionality for consideration in a future release.

help text, workflow approval, metadata framework, data format issue, corrupted display, segmented format, approval interface, workflow help, UI behavior, text wrapping issue, paragraph formatting, workflow detail UI, manage data UI  , KBA , LOD-SF-MDF-UI , UI Config, Layout & Rules , Product Enhancement