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3653662 - Disputed amount not updating to zero after clearing the disputed invoice

Symptom

  • The disputed amount in transaction code UDM_DISPUTE does not update to zero after clearing is performed against the disputed invoice.
  • The system displayed an error screen with the following message:

"An error occurred during the update of case XXXXXXXX
Update Case with Program FDM_PROCESS_BUFFER
You can start the program by running this document."

        


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Environment

  • Dispute Management
  • SAP S/4HANA
  • SAP ERP 
  • SAP Enhancement Package for SAP ERP

Product

SAP ERP all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions

Keywords

disputed amount, udm_dispute, sap erp, clearing process, fdm_process_buffer, buffer table, dispute case, invoice clearing, sequence mismatch, pending updates, FB05, clearing process,  FDM_BUFFER, UDM_DISPUTE,error, occured. , KBA , FIN-FSCM-DM , Dispute Management , How To

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