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SAP Knowledge Base Article - PreviewSymptom
- Random session timeouts occur for users actively working in SAP BusinessObjects BI 4.3.
- Error messages related to session timeout are reported :
"The following database error occurred: Connection is closed. For information about this error, please refer to SAP Knowledge Base Article 2054721 on the SAP Support Portal. (IES 10901)"
"Unable to reconnect to the CMS xxxx:6400. The session has been logged off or has expired. (FWM 01002)"
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Environment
SAP BusinessObjects Business Intelligence platform 4.X
Product
Keywords
bobj 4.3, session timeout, webi timeout, aps.webi, tomcat timeout configuration, sap businessobjects, bi launchpad, web intelligence, random timeout, sap bi platform, connection closed, unable to reconnect, cms , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-WBI , Web Intelligence , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem
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