SAP Knowledge Base Article - Public

3653769 - InvalidAuthenticationInfo error when creating Azure Data Lake Storage connection

Symptom

Attempting to create a Connection of type Azure Data Lake Gen2 results in error: [InvalidAuthenticationInfo] Server failed to authenticate the request. Please refer to the information in the www-authenticate header.

Cause

On-prem extractor used is older than v1.1423.0 

Resolution

Upgrade the On-prem extractor to the latest version.

See: Update the On-Premises Package | SAP Help Portal 

See Also

Connector - Azure Data Lake Storage | SAP Help Portal

Keywords

soe, on-premises, extractor, package, on-prem, ADLS, Azure, Data, Lake, Gen2, Process Intelligence , KBA , BPI-SIG-PI-DS , Data Source (CSV, Connector) , Known Error

Product

SAP Signavio Process Intelligence all versions