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SAP Knowledge Base Article - PreviewSymptom
When scanning an equipment barcode using the SAP Field Service Management (FSM) mobile app on iOS or Android, the scanned equipment number is displayed with an unexpected leading zero, causing it to not match the expected record in the system.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Field Service Management
Product
Keywords
sap field service management, barcode scanning issue, leading zero, equipment record, fsm mobile app, ios, android, barcode formats, technician efficiency, equipment lookup, barcode data validation, supported barcode types. , KBA , CEC-SRV-FSM-IOS , FSM Mobile - iOS , CEC-SRV-FSM-ADR , FSM Mobile - Android , How To
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