Symptom
When attempting to create a new custom field and establish a relationship to an existing external field, the option to select the reference field usage is missing.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SAP Sales Cloud and SAP Service Cloud Version 2
Product
Keywords
reference field usage, custom field creation, missing reference option, sap sales cloud, sap service cloud, custom reference attribute, data type, data format, field relationship, configuration issue , KBA , CEC-CRM-CZM-EXT , Extensibility for SAP Sales/Service Cloud , How To
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