SAP Knowledge Base Article - Preview

3653809 - Reference field missing when creating a new custom field in SAP Sales/Service Cloud Version 2

Symptom

When attempting to create a new custom field and establish a relationship to an existing external field, the option to select the reference field usage is missing.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Sales Cloud and SAP Service Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

reference field usage, custom field creation, missing reference option, sap sales cloud, sap service cloud, custom reference attribute, data type, data format, field relationship, configuration issue , KBA , CEC-CRM-CZM-EXT , Extensibility for SAP Sales/Service Cloud , How To

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