SAP Knowledge Base Article - Public

3653910 - Sender in Inbound Delivery Notification Is Not the Supplier in Corresponding Purchase Order

Symptom

In a supplier delivery notification, the sender is ABC, however in the preceding purchase order, the supplier is DEF. 

*ABC, DEF represent supplier ID.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to work center Inbound Logistics, access view Inbound Delivery Notifications.
  2. Search a delivery notification and select button "Edit".
  3. Select the "General" tab and observe that the sender is ABC.
  4. Select the "Document Flow" tab, open preceding purchase order, observe that the supplier is DEF.

Cause

ByD system allows selecting a different supplier as the sender in the inbound delivery notification (IDN). It is possible that end user changed the sender from DEF to ABC when creating this IDN.

Resolution

If this sender is not expected, reverse the document flow till inbound delivery notification canceled. Create a new inbound delivery notification with expected sender.

Keywords

inbound delivery notification, sender, purchase order, IDN, supplier, different, mismatch, unexpected , KBA , AP-IDP-ID , Inbound Delivery , Problem

Product

SAP Business ByDesign all versions