SAP Knowledge Base Article - Preview

3654146 - Plan Type Automatically Erased After Selection when Creating a New Installment Plan from Contract Account

Symptom

When trying to create an Installment Plan for a Contract Account in the SAP Service Cloud Version 2, you notice that the value assigned to the Plan Type field is automatically erased after being selected. 


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Environment

SAP Service Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions

Keywords

S4, IS-U, ISU, Utilities, Installment Plan, Installment Plan Type, Plan Type, Installment, Contract Account, Receivable and Payable, Deferral and Installment Plan, SPRO, V2, Version 2, SAP Service Cloud Version 2, Central, Card, Empty, Cleared, Field, , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , Known Error

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