SAP Knowledge Base Article - Public

3654196 - Inactive onboarding candidates still appear in OnboardingInfo Export even after being purged - Onboarding

Symptom

OnboardingInfo exported from Admin Center> Import and Export Data still shows externalCode for purged candidates.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Navigate to Admin Center> Import and Export Data> OnboardingInfo> Export
  2. See list of users appear in the exported file

Cause

Resolution

  • Create a case to request a script to delete onboardingInfo from externalCode
  • SAP Support, please refer to Internal Memo

Keywords

inactive onboarding candidates, onboardinginfo, purging issue, sap successfactors onboarding, data inspector, sql script, user removal, onboarding database cleanup, BE_ONBOARDING_INFO, sap support. , KBA , LOD-SF-OBX-ADM , Admin UI , Problem

Product

SAP SuccessFactors Onboarding all versions