3654229 - How to mass update BCC Email id for Business Documents

It is not possible to mass update the BCC email ID for business documents such as invoices, credit memos etc., using the Mass Data Maintenance work center or enhance Migration tool

SAP Business ByDesign

1. Go to the Mass Data Maintenance work center.
2. Select the Export Customers link and Select Go.
3. Export the Collaboration tab to a CSV file.
4. Open the exported file and verify that the BCC Email ID field is not available.
5. Note that there is a column named "Email," which adds emails to the "To" address.

The system currently has a limitation that prevents mass updates of BCC email IDs for business documents via migration or Mass Data Maintenance 

At this time, it is not possible to modify output channel settings through migration or mass data maintenance scenarios. Below are two possible ways.

• To add BCC mail Id manually: Add recipient addresses on the business partner level, which ensures that all documents sent to a particular business partner will also be sent to the desired additional e-mails, follow the steps below 
  1. Go to the Account Management work center
  2. Select Accounts View 
  3. Search and open the Account related to the business document
  4. Navigate to the Communication tab
  5. Select the Collaboration sub tab
  6. Select the respective Business Document for which the output rule is being set up (for example, Sales Order Confirmation, Invoice)
  7. Ensure that in the below section, Output Channel Settings, the channel is selected as E-mail
  8. A new table will appear below, where you can add an E-Mail address and define the recipient Type, BCC

• Through Webservice
  1. You may utilize the web service "Manage Accounts" to adjust the output channel settings for a specific business document type. Please note that this method requires providing all output channels for the business document type simultaneously, as adding new output channels individually is not supported.
  2. To proceed, you can use the "QUERY ACCOUNTS" web service to extract the current data, make any necessary additions or changes, and then upload the complete set of data for the output channel settings via the "ManageAccount" web service.  

• Refer to: SAP Note 2913729 - How to Add an E-Mail with the Recipient Type CC or BCC to the E-Mail Output of a Document

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