3654238 - Customer Data Cloud authentication page not loading for "join our talent network" option - Recruiting Management

• When clicking "Sign up now" under "Join Our Talent Network," the regular account creation page loads instead of the Customer Data Cloud authentication page.
• CDC is enabled for the instance, but the expected CDC page does not appear.

SAP SuccessFactors Recruiting Management

1. Navigate to the "Join Our Talent Network" section on the career site.
2. Click "Sign up now."
3. Observe that the regular account creation page loads instead of the CDC authentication page.

The issue relates to low-traffic scenarios that were not addressed when CDC was enabled for the instance.

This scenario was not anticipated earlier, but our team is diligently working to address it as soon as possible. We aim to incorporate this function in a future release.

Please ensure candidates are informed that they can continue to log in, create profiles, and apply for jobs without any disruption.

For updates on the planned solution, please contact your Customer Service Partner (CSP) and refer to the following JIRA ticket: RCM-154336.

• Refer to: 3523883 - External Candidate Authentication Using SAP Customer Data Cloud - Recruiting Management.
• Refer to: 3622986 - FAQ - External Candidate Authentication Using SAP Customer Data Cloud - Recruiting Management.

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