Symptom
While running SUM, the dispatcher turns gray and stop, and the process is terminated. The following error appears in dev_wx
- M calling db_connect ...
B Loading DB library 'D:\usr\sap\SID\xxxx\exe\dbmssslib.dll' ...
B Library 'D:\usr\sap\SID\xx\exe\dbmssslib.dll' loaded
B Version of 'D:\usr\sap\SID\XXXX\exe\dbmssslib.dll' is "XXX", patchlevel (XXX)
C Callback functions for dynamic profile parameter registered
B read_con_info_ssfs(): DBSL supports extended connect protocol
B ==> connect info for default DB will be read from ssfs
B *** ERROR => read_ssfs_record(): RSecSSFsGetRecord(DB_CONNECT/DEFAULT_DB_USER)=1 : SSFS-4218: Record with key "DB_CONNECT/DEFAULT_DB_USER" not found in secure storage <-- SSFS-4215: Data file "D:\usr\sap\SID\SYS\global\security\rsecssfs\data\SSFS_SLM.DAT" exists, but does not contain the requested entry
[dbcon.c 6205]
B *** ERROR => Connect to R/3 failed. USERID and/or PASSWD could not be retrieved from SSFS
[dbcon.c 5235]
M ***LOG R19=> ThDbConnect, db_connect ( DB-Connect 000256) [thDatabase.c 88]
M in_ThErrHandle: 1
M *** ERROR => ThInit: db_connect (step TH_INIT, thRc ERROR-DB-CONNECT_ERROR, action STOP_WP, level 1) [thxxhead.c 2808]
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Environment
SQL Server in SAP Netweaver
Product
Keywords
SUM, MAIN_NEWBAS/STARTSAP_NBAS, disp+work.EXE stopped, SSFS error, MS SQL Server, rsdb_ssfs_connect, database connection error, upgrade, dispatcher GRAY status, secure storage file system, SSFS, were negative!, dispatcher, error, gray, DB_CONNECT/DEFAULT_DB_USER, Connect to R/3 failed, USERID and/or PASSWD could not be retrieved from SSFS, read_ssfs_record. , KBA , BC-DB-MSS , SQL Server in SAP NetWeaver Products , Problem
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