SAP Knowledge Base Article - Preview

3654307 - Deleting a Contact in C4C Causes "Resource Not Found: Contact" Error in FSM for Replicated Tickets

Symptom

When a Contact is deleted in C4C from a Ticket that has already been replicated to FSM, opening the corresponding Service Call in FSM displays the error message "Resource Not Found: Contact".


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2508

Keywords

FSM, C4C, Integration, Delete, Contact, Delete Contact, Replicate, Replication, Error, Inconsistency, Account, Business Partner, Resource Not Found: Contact, Ticket, Service Call , KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , Problem

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