SAP Knowledge Base Article - Public

3654321 - Cc in approval email notification

Symptom

Is it possible to add Cc in email notifications in CPQ?

Environment

SAP CPQ

Resolution

Unfortunately, there is no option to populate 'cc' in an email notification created in setup. The only way to add cc is when sending generated documents directly from a quote.

Keywords

CPQ, email, cc, send, notification, approval , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To

Product

SAP CPQ 2025