3654558 - An outbound delivery is stuck at Warehouse Monitor app with error message "UoM &1 for product &2 is batch specific. Process not supported" (/SCWM/ERPINTEGRATION 173)

Symptom

The Goods Issue for the outbound delivery has been successfully completed in EWM; however, it is stuck in the Warehouse Monitor with the following error message:
UoM &1 for product &2 is batch specific. Process not supported (/SCWM/ERPINTEGRATION 173)

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Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

Perform Goods Issue for the outbound delivery in Manage Outbound Delivery Orders app without issue.
Go to Warehouse Monitor app, navigate to Tools - Message Queue, the delivery displays with the message "UoM &1 for product &2 is batch specific. Process not supported (/SCWM/ERPINTEGRATION 173).

Cause

EWM does not support the delivery with batch-specific unit conversion, because the batch information about proportion units and product units is not available in current EWM system.

Resolution

If a batch-specific unit conversion factor is contained in the delivery, reject the delivery in Warehouse Monitor app and set an IM-managed storage location for the delivery.

Keywords

outbound delivery, batch-specific, unit conversion, stuck queue, /SCWM/ERPINTEGRATION 173, warehouse monitor, reject, message queue, Goods Issue. , KBA , SCM-EWM-IF-2CL , Interfaces (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions