SAP Knowledge Base Article - Preview

3654605 - employee address replication from successfactors not updated in sap sales and service cloud v2

Symptom

  • Employee replication from SuccessFactors includes address information, but the address information is not updated in the SAP Sales and Service Cloud v2 employee record.
  • The incoming payload contains the address data, but it is not reflected on the employee UI.


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Environment

Integration for SAP Sales/Service Cloud

Product

SAP Sales Cloud Version 2 all versions

Keywords

employee address replication, successfactors, sap sales and service cloud v2, address not updated, business address type, employee record, sap integration, employee UI, replication message, sap.crm.md.integrationmetadataservice, address payload , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

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