Symptom
Is it possible to remove source tracker options such as Recruiting Marketing: ChatGPT?
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Candidate workbench
- Notice that some sources appear as Recruiting Marketing: ChatGPT
- Customer wants to remove the option as unwanted
Cause
Increasingly candidates are finding jobs searching via ChatGPT.
Candidates are not directly applying via that source, however the source tracker considers ChatGPT as source nevertheless.
Resolution
Currently it is not possible to deactivate the source as it is system maintained and is based on the referring URL coming from chatgpt.com.
Note: in Career Site Builder > Tools > Site Source Editor > Search Engine, the option ChatGPT is used to add sources for manual tracking in the Campaign URL Builder. Deactivating this option does not prevent the system from adding it as source.
Keywords
ChatGPT, Source, Tracker, Application, How, Workbench, Marketing, Search, Engine, CSB. , KBA , LOD-SF-RMK-SRT , Source Tracker , How To
SAP Knowledge Base Article - Public