SAP Knowledge Base Article - Preview

3654903 - Encrypted file not picked up after FTP transfer in SAP Successfactors Incentive Management

Symptom

  • Encrypted file was not picked up after being sent to FTP.
  • Unencrypted file fails immediately upon manual upload, indicating no records in the file.
  • Error message observed in logs: `IllegalCharsetNameException`.


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Environment

  • SAP SuccessFactors Incentive Management
  • Incentive Management on Hyperscalers

Product

SAP SuccessFactors Incentive Management all versions

Keywords

encrypted file, FTP transfer, file processing failure, IllegalCharsetNameException, character set configuration, Export All bug, Export Selected workaround, file type reset, sap successfactors incentive management, Express Data Loader, UTF-8 configuration. , KBA , CEC-SAL-COM-CDL , Express Data Loader , CEC-SAL-COM , SuccessFactors Incentive Management , Problem

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