3654907 - analysis office add-in activation issues for non-admin users in azure hosted windows 11 environment

• Analysis Office add-in fails to activate for non-admin users in an Azure hosted Windows 11 environment.
• Faulting application name: BiOfficeLauncher.exe, version: 2.8.2401.1817, time stamp: 0x673d82b0.
• Faulting module name: KERNELBASE.dll.
• Error occurs when opening Analysis Office without admin rights.
• Event logs show: Event 1026, .NET Runtime, BiOfficeLauncher.exe.
• The add-in works without issues when launched by users with admin rights.

Excel Addin.

1. Open Analysis Office add-in in Excel without local admin rights on an Azure hosted Windows 11 environment.
2. Observe the error message: Faulting application name: BiOfficeLauncher.exe, version: 2.8.2401.1817, time stamp: 0x673d82b0.

The issue is caused by insufficient access permissions for required folders and registry entries during the activation of the Analysis Office add-in for non-admin users.

1. Verify that the registry load behavior of the Analysis Add-In is set to "3" in the following path:

`HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\SapExcelAddIn`.

1. Ensure that the user has access to the necessary temporary folders and registry paths.

• Check permissions for the following folders:

`C:\Users\username\AppData\Local\Temp\Deployment\`

`C:\Users\username\AppData\Local\assembly\dl3\`

• Verify that the folder paths are not split across multiple locations due to synchronization settings.

1. Include the "assembly" folder in the user's profile synchronization settings to prevent path inconsistencies.
2. If the issue persists, perform the following steps:

• Create Procmon logs for both admin and non-admin scenarios.
• Analyze the logs to identify "Access Denied" errors or missing paths.

1. Refer to SAP Note 2409901 for correcting the path of `MSO.DLL` in the registry:

`HKEY_CLASSES_ROOT\TypeLib\{2DF8D04C-5BFA-101B-BDE5-00AA0044DE52}\2.8\0\Win64`.

1. Test the solution with multiple users to confirm reliability.

• Refer to: How to run the Installation check tool.
• Refer to: Registry load behavior of the Analysis Add-In.
• Refer to: Network Time Protocol requirements.
• Refer to: SAP Note 2409901.

analysis office, add-in activation, azure hosted windows 11, non-admin users, BiOfficeLauncher.exe, KERNELBASE.dll, registry load behavior, temporary folders, permissions, procmon logs, MSO.DLL, synchronization settings. , KBA , BI-RA-AO-XLA , Excel Addin , Problem