SAP Knowledge Base Article - Public

3655093 - Sales Order is missing in delivery header overview of Manage Outbound Delivery Orders app

Symptom

In the old version Run Outbound Process - Deliveries app, the Sales Order field is available in the delivery header overview. 
However, it is not available in the new version Manage Outbound Delivery Orders app.

Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

 

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the Manage Outbound Delivery Orders app.
  2. Search a delivery and the Sales Order column is missing in the delivery header overview.

Cause

This is a standard behavior in new version Manage Outbound Delivery Orders app.
Given that a single delivery may contain multiple order references, the sales order has been excluded in the delivery header overview.

Resolution

The "Sales Order" information still can be checked at the item level within Manage Outbound Delivery Orders app.

See Also

KBA3643075 - Comparison between new Manage Outbound Delivery Orders app and Run Outbound Process app - SAP S/4HANA Cloud Public Edition

Keywords

sales order, delivery, overview, run outbound processes, deliveries, column, manage outbound delivery orders, flexible, column layout, header, item. , KBA , SCM-EWM-DLP-2CL , Delivery Processing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions