SAP Knowledge Base Article - Public

3655156 - Mandatory fields are skipped during Additional Data Collection - Onboarding

Symptom

Fields in the additional data collection are being skipped by the onboardee.

Environment

SAP SuccessFactors Onboarding.

Reproducing the Issue

  1. Login as onboardee.
  2. Attempt to enter no values into fields in the Additional Data Collection step.
  3. Observe that the system allows the onboarding process to complete without requiring the fields to be filled.

Cause

Required status was set to "no" for the relevant fields in the custom object.

Resolution

  1. Open the custom object in Admin Center > Configure Object Definition.
  2. Go to the affected field.
  3. Set the "Required" status for the relevant fields to "yes".
  4. Save the changes and test the onboarding process to ensure that the mandatory fields cannot be skipped.

Keywords

mandatory fields skipped, onboarding process, additional data collection, required fields, onboarding checklist, sap successfactors onboarding, required, fields, object, object definition, skipped, without entering , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem

Product

SAP SuccessFactors Onboarding