SAP Knowledge Base Article - Preview

3655394 - SAP Commerce Products are Not show in AI Toolkit even after running the Sync.

Symptom

SAP Commerce products could not be found in AI Toolkit even after the OutboundSync Status on Commerce be show as running or completed.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Commerce Cloud
  • AI toolkit

Product

SAP CX AI Toolkit 1.10.0 all versions ; SAP Commerce Cloud all versions

Keywords

AI, Toolkit, Commerce, Product, visibility, sync, not found , KBA , CEC-AIT-HCS , Commerce Cloud Integrations, AI Tools, Descriptions, Attribs , Problem

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