Symptom
Pre actions are executed in the wrong quote as when quote is copied system is saving the quote in context.
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Set a pre action for delete action
- Create a new quote
- Create a copy of the quote created
- Open script workbench and execute script "show = context.Quote"
- Quote copy is saved in the context.
- Delete the original quote
- Pre action is executed on quote copy.
Cause
Bug in the application, when quote is copied the copied quote remains saved in the session.
Resolution
Issue will be resolved as part of CPQ - 2511 release.
Keywords
CPQ, pre, actions, execute, session, cache, copy, quote , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error
Product
SAP CPQ 2025
SAP Knowledge Base Article - Public