SAP Knowledge Base Article - Public

3655460 - Data not displayed in tables when creating new stories in sap analytics cloud

Symptom

  • Data does not display correctly in tables when creating new stories, despite models containing data and no filters applied.
  • Changing the currency display setting temporarily resolves the issue, but data disappears again after logging out and back in.

Environment

  • SAP Analytics Cloud 2025.14.9
  • SAP Analytics Cloud (Enterprise)

Reproducing the Issue

  1. Log in to the tenant using the support user.
  2. Create a new story and add a table.
  3. Connect the table to a model with confirmed data.
  4. Observe that no data is displayed in the table.
  5. Navigate to the model preferences and go to conversion and change the display setting to the default currency.
  6. Save the model and verify data appears in the story.
  7. Revert the display setting back to the original currency property and save the model.
  8. Log out and log back in, then create a new story.
  9. Observe that data is no longer visible in the newly created story.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

Keywords

SAP, SAC, sap analytics cloud, data not displayed, new stories, tables, models, rate type property, data access control, currency display setting, har file, console log, troubleshooting, visualization issue, story creation, sap analytics cloud stories, data visibility issue , KBA , LOD-ANA-ML-DI , Data Integration, Data Export API, Data Import API , Problem

Product

SAP Analytics Cloud 1.0