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3655754 - Processed Not Archiving - Onboarding

Symptom

  • Error in Process Close Job prevents onboarding/offboarding tasks from being archived on the onboarding dashboard.
  • Error message observed in backend logs: "Cannot invoke 'String.equals(Object)' because the return value of 'com.successfactors.onboarding2.bean.activities.ONB2ChecklistItem.getTitle()' is null".
  • Checklist item title is blank, causing the archive job to fail.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

process close job, onboarding tasks, offboarding tasks, archive job, checklist item, empty title, null pointer exception, ONB2ChecklistItem.getTitle, ONB2ChecklistItem.getTitle(),ONB2MDFUtil. , KBA , LOD-SF-OBX-JPC , Process close job , Problem

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