3655940 - Crystal Reports for Enterprise can not refresh report based on BeX Query. It stays loading for some time and stops to respond.

• Crystal Reports for Enterprise does not connect to a specific BEX-query after the upgrade to SAP BO 4.3 and Crystal Report 14.3.
• Issue was not present in the previous version - BI 4.2
• When attempting to create a new report in Crystal Reports Designer, the connection to the BEX-query via an OLAP connection remains in a loading state indefinitely.
• Attempting to launch Crystal Reports results in the error message: "Your request cannot be processed."
• Web Intelligence (WebI) reports also fail to connect to the BEX-query via an OLAP connection, remaining in a loading state indefinitely.
• Analysis for Office (Add-in Excel) and Analysis Workspace for OLAP successfully connect to the BEX-query and return data.
• Logs from Crystal Reports Processing Servers  indicate errors such as "Transport error: Communication failure (FWM 00001)" and "Connection refused."
• Semantic errors observed in CR Processing Server logs, including syntax-related issues, such as  "asyncReqId=<0v3Xd2ROCBvCqFYTFmc36wieQT8EaSknC38kPJiS> reqWaitingTime=<no value> reqTotalTime=<no value> reqSentToPSS=<yyyy.mm.dd-hh:mm:ss.> openDocRefresh=<no value> dataRefresh=<no value> analysisRefresh=<no value>"

• Crystal Reports Designer
• SAP BusinessObjects Business Intelligence platform 4.3 SP04
• SAP Crystal Reports for Enterprise 4.3 SP04
• BW Bex Query - BW S4/Hana 7.5

crystal reports, CR4E, bex-query, sap bo 4.3, olap connection, connection failure, transport error, fwm 00001, semantic error, dimension filter, exclude filter, include filter, analysis for office, web intelligence, query loading issue. , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem