3656019 - System Displays Incorrect Product Description During Catalog Item Transfer in Shopping Cart

System selects a different product description when transferring an item from a catalog.

SAP Business ByDesign

1. Go to the Home work center and select Self Services
2. Open the Self Services Overview and choose "Go Shopping (Advanced)"
3. Proceed to Step 2 and select the relevant Catalog
4. Select a relevant Product and verify that the selected item shows the product description as A
5. Click "Transfer Selected Items" and proceed to Step 3.
6. Observe that the product description changes to B

If you go to Product Portfolio work center and Products - By Services, for a given product/service, you can see the service description is maintained as A and the product category description is B.  

The system determines the material description from the Material master data maintained under Product Portfolio work center. This is an expected behavior. 

Refer to: a href="https://www.relevant-link-in.case.com" KB0100397 - Knowledge Gap / How To Question /a

catalog item transfer, product description mismatch, shopping cart, material master, product portfolio, SAP Business ByDesign, BYD2502, catalog description, purchase requests, orders, product ID SRV0002, water supply, expected behavior , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem