SAP Knowledge Base Article - Public

3656037 - Missing payment advice for certain payment batches - SAP S/4HANA Cloud Public Edition

Symptom

Payment advice is not generated for certain payment batches. The issue occurs only with some payment batches.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud Public Edition

Cause

There is a timeout during the creation of payment advice due to the synchronization of payment media creation, particularly for batches with a high volume of payments.

Resolution

Run the job "Create and Send Payment Advices to Payees" in the Schedule Accounts Payable Jobs app.

Use the following parameters for the job:

  • Run Date
  • Identification
  • Batch Number

After running the job template, the missing output requests for payment advice will be generated.

    Keywords

    payment advice, missing, payment batches, timeout, Create and Send Payment Advices to Payees, Manage Automatic Payments, payment media , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , Problem

    Product

    SAP S/4HANA Cloud Public Edition all versions

    Attachments

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