3656055 - Unposted Goods and Activity Confirmation Due to Error "Cannot process Goods and Activity Confirmation because Customer Invoice Request not yet posted in accounting"

• Unposted goods and activity confirmation due to error "Cannot process Goods and Activity Confirmation ABC because Customer Invoice Request XYZ not yet posted in accounting". 
• Note: 'ABC' refers to the Goods and Activity Confirmation document, and 'XYZ' refers to the Customer Invoice Request.

SAP Business ByDesign

1. Go to the General Ledger work center.
2. Go to the Source Documents view.
3. Search for the respective Goods and Activity Confirmation document.
4. Observe that the document is unposted due to the error: "Cannot process Goods and Activity Confirmation ABC because Customer Invoice Request XYZ not yet posted in accounting."

The customer invoice request XYZ contains a missing pricing information for one of the line items, which prevents it from being posted to accounting.

1. Verify the customer invoice request XYZ.
2. Identify the line item(s) with missing pricing information.
3. Update the missing pricing information for the affected line item(s).
4. Attempt to post the customer invoice request.
5. Once the customer invoice request is successfully posted, process the Goods and Activity Confirmation document.

Unposted Goods and Activity Confirmation, Customer Invoice Request not posted, error cannot process goods and activity confirmation. , KBA , SRD-FIN-GL , General Ledger , Problem