SAP Knowledge Base Article - Preview

3656458 - "Root type could not be determined" Error when opening AI Toolkit objects in Integration UI from SAP Commerce Backoffice

Symptom

When trying to follow Integrate a New Commerce Tenant when configuring AI toolkit when checking IntegrationService, OutboundChannelConfiguration, or ScriptService, in Integration UI from SAP Commerce Backoffice the following error is show:

  • Root type could not be determined. The general cause could be because of a circular dependency. Please check the Metadata Viewer for details on the service structure.


Read more...

Environment

  • SAP Commerce Cloud
  • AI Toolkit

Product

SAP CX AI Toolkit 1.10.0 all versions ; SAP Commerce Cloud all versions

Keywords

impex, Commerce, AI toolkit, metadata, root , KBA , CEC-AIT-HCS , Commerce Cloud Integrations, AI Tools, Descriptions, Attribs , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.