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3656469 - 1526 error return to client application - ASE

Symptom

  • The following error is returned to the client

execute failed: Server message number=1526 severity=17 state=5 line=45 server=<SERVER> procedure=sp_cols text=Sort failure. The configure size for data cache (tempdb_cache) is not sufficient to handle the sort buffers (24) requested. Please reconfigure the data cache or sort buffers and try the command again.

  • No error return to ASE error log
  • sp_monitorconfig shows the following:

Name                                Num_free    Num_active  Pct_act Max_Used    Reuse_cnt   Instance_Name
 ----------------------------------- ----------- ----------- ------- ----------- ----------- ------------------------------
 additional network memory            1031811825    41929999   3.91     80448165           0 NULL
 audit queue size                           4855         145   2.90         5000           0 NULL
 compression info pool size                 4093           3   0.07            4           0 NULL
.
.
.
 number of sort buffers                        0     1695489 100.00      1695489           0 NULL
 number of user connections                23098        9092  28.24        21077           0 NULL
 number of worker processes                   55           0   0.00            0           0 NULL
 partition groups                           1024           0   0.00            0           0 NULL

  • jdbc application fails with the following:

com.sybase.jdbc4.jdbc.SybSQLException: Sort failure. The configure size for data cache (tempdb_cache) is not sufficient to handle the sort buffers (128) requested. Please reconfigure the data cache or sort buffers and try the command again.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0
  • SAP Adaptive Server Enterprise (ASE) 16.0 SP04
  • SAP Adaptive Server Enterprise (ASE) 16.1

Product

SAP Adaptive Server Enterprise 16.0 ; SAP Adaptive Server Enterprise 16.0.4 ; SAP Adaptive Server Enterprise 16.1

Keywords

CR 831233, 831233, reserve, reporting, error, 1526, cbufreserves   , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Product Enhancement

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