Symptom
On change rule assigned to Country field on homeAddress HRIS Element is not triggered.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Create an onchange rule and assign it to Country field on homeAddress HRIS Element;
- Navigate to Employee Profile and change the country in Address Information portlet;
- Nothing happens, the rule is not captured in Rule Trace.
Resolution
Expected behavior. Currently the rules assigned to Country field in the general homeAddress HRIS Element won't trigger. On change rules assigned to other fields in the country specific addresses will work normally.
You can submit an enhancement request specifically about this to have it considered within future development cycles – you can do this on our Customer Influence and Adoption | SAP Community portal. For detailed steps on How to Submit Ideas for SAP SuccessFactors Products, please refer to KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me.
See Also
Keywords
address validation, sap successfactors employee central, address information, attachment rule, country-specific validation, rule not triggered, address validation issue, sap employee central rules, address functionality error, validation rules troubleshooting, country, onchange , KBA , LOD-SF-EC-PER-ADR , Home Adress - Config, Rules, RBP, UI , Product Enhancement
SAP Knowledge Base Article - Public