3656489 - Error when trying to assign Task Observers for Item with quotation mark in ID

When an admin tries to assign task observers to an user, the system shows error: "Error: incorrect syntax" if the item has a quotation mark in the ID

SAP SuccessFactors Learning

1. Create an item type "Other" with ID containing a quotation mark>
2. Add a task checklists >
3. On Manage User Learning > Assign Task Observers >
4. Add item >
5. Assign Task Observers: searching with the filter “Users are authorized instructors” turned on, results in an error message >
6. When searching with the filter “Users are authorized instructors” turned off, does not result in an error message. But the next step of choosing a user for which the item (checklist) was assigned is resulting in an error message. >

Task checklist observer search selector (TaskChecklistObserverSelectorContext.java) is not handling the single quotation when using the ID directly in the query

The Engineering team has developed a code fix for the reported scenario that is targeted to be delivered in the next learning release of 2511.

The 2H 2025 / 2511 Learning Release schedule dates can be checked in the Product Release & Road Map Information page.

LRN-200174, KI, checklist, quotation, item, id, assign, observer, incorrect, syntax, near , KBA , LOD-SF-LMS-ITE , Items , Problem