SAP Knowledge Base Article - Preview

3656695 - Support Components and Responsibilities for Sales Cloud and Service Cloud Version 2 [Which component to raise an case in]

Symptom

  • It is required to open an case with SAP Support regarding a problem in SAP Sales Cloud and Service Cloud Version 2;
  • It is not known in which component the case should be opened in.


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Environment

SAP Sales Cloud and Service Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

sales cloud, service cloud, version 2, components, responsibilities , KBA , CEC-CRM , Sales & Service Cloud , How To

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