SAP Knowledge Base Article - Public

3656742 - Timeout Error ExtractionJob failed while extracting data in Process Intelligence

Symptom

  • Error while extracting data.
  • Timeout error: "XXXXX:443! Timeout..."

Environment

data model / etl for sap process intelligence

Reproducing the Issue

  1. Open Data Modeling.
  2. Process Data Pipeline.
  3. Choose S/4HANA PRD.
  4. Select Business Objects: Accounts Receivable Document.
  5. Run ETL.

Cause

  • The issue may be caused by complex operations like JOINS in the CDS View, which can increase execution time and exceed timeout settings in the network path.
  • Another possible cause is that the response (data) being sent back to Signavio might be too large for the source system to handle.
  • The particular CDS View may require users to possess specific authorisation roles/rights that the other tables may not.

Resolution

  1. Verify execution time: Run the CDS view directly in the S/4HANA system and monitor its execution time. Ensure it does not exceed the timeout settings configured for gateways or connectors. Adjust timeout settings if necessary.
  2. Data granularity: If the response data size is substantial, implement more granular partitioning for the table/view in the Source Data section to reduce system load.
  3. Authorization and access rights: Ensure all users have the necessary roles and permissions to access the CDS View I_GLACCOUNTLINEITEMRAWDATA.

Keywords

etl, cds view, i_glaccountlineitemrawdata, timeout error, sap process intelligence, data extraction error, data modeling, s/4hana prd, accounts receivable document, query execution failure. , KBA , BPI-SIG-PI-DM , Data model / ETL for SAP Signavio Process Intelligence , Problem

Product

SAP Signavio Process Intelligence all versions