3656743 - Incorrect Planned Cost Calculation for Resources in Customer Projects

In "Plan Customer Projects" app, for an additional resource in a work package, entering planned effort that exceeds a certain time period results in a total cost that does not match the expected calculation. 

SAP S/4HANA Cloud Public Edition

1. Open the "Plan Customer Projects" app and navigate to the relevant project
2. Create a role/demand for an additional resource within a work package
3. Enter planned effort for a certain time period, and observe that the total cost is calculated correctly
4. Increase the planned effort, and observe that the total cost calculation does not match the expected result

The activity type has cost rates defined for different validity periods. The system calculates the total cost by applying each rate to the effort within its respective period. 

1. Maintain the relevant cost rate for the required period of planned efforts in the "Manage Cost Rates – Services" app.
2. Press the "Recalculate" button within the work package.

KBA 3529903 - Cost rate determination for commercial projects

incorrect, cost calculation, planned effort, customer projects, manage cost rates, recalculation, cost rate, additional resource, work package , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , Problem