SAP Knowledge Base Article - Preview

3656881 - Error: "Authorization required." when typing an analytical utterance in Joule

Symptom

  • Configure Joule and SAP Analytics Cloud integration using a custom attribute
  • After typing an analytical utterance in Joule, you get the following message: 
    • Authorization required.
It seems you don't have permission to use SAP Analytics Cloud. If the problem continues, please contact your administrator.

  • SAP Analytics Cloud's SAML Single Sign-On (SSO) Configuration is set to USERID or Custom SAML User Mapping
    • Furthermore, the Custom SAML User Mapping values aren't e-mails

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

  • SAP Analytics Cloud (SAC) tenants supporting Joule integration

Product

SAP Analytics Cloud all versions

Keywords

KBA , LOD-ANA-JOU , SAC and Joule integration , Problem

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