SAP Knowledge Base Article - Preview

3656916 - business rule not triggered on ServiceAssignment creation or update (Proaxia integration)

Symptom

  • Business rule does not trigger when a service assignment is created from ERP.
  • In Audit logs we can see the creation of a ServiceAssignment by the connector
  • But the Business Rule logs show no execution, neither successful nor failed or skipped execution.


Read more...

Environment

  • FSM Business Rules
  • Proaxia integration from SAP ERP or S/4HANA to FSM

Keywords

Business Rule, FSM, service assignment, ServiceAssignment, activity release, trigger , KBA , CEC-SRV-FSM-BR , FSM Business Rules , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.