SAP Knowledge Base Article - Public

3656999 - Standard Reports are not loading

Symptom

Standard Stories are loading but no data displayed with screen greyed out 

Environment

SAP Sales Cloud and SAP Service Cloud Version 2 

SAP Analytics Cloud, embedded edition 

Reproducing the Issue

User menu>Settings>All Settings>Analytics>Design Stories>Open any story

Eg: SAP_Leads_an_Overview 

Cause

This is due to SAC view not getting generated during story import.

Resolution

Open the stories in edit mode to regenerate the query of the story.

Keywords

No Data, failed to fetch data  , KBA , CEC-CRM-ANA , Analytics for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0