Symptom
- Error occurs when attempting to upload workflow notification templates after a tenant refresh.
- Error message displayed: "An error occurred, please try again. If the problem persists, report a case."
- Additional error message: "Language English already exists."
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Environment
- SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
workflow templates, error uploading templates, partial refresh issue, duplicate entries, language exists error, workflow notification templates, backend table changes, system refresh, workflow rules, template upload error , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-WKF , Workflow , Problem
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