SAP Knowledge Base Article - Preview

3657084 - Error When Uploading Workflow Notification Templates After Tenant Refresh

Symptom

  • Error occurs when attempting to upload workflow notification templates after a tenant refresh.
  • Error message displayed: "An error occurred, please try again. If the problem persists, report a case."
  • Additional error message: "Language English already exists."


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Environment

  • SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

workflow templates, error uploading templates, partial refresh issue, duplicate entries, language exists error, workflow notification templates, backend table changes, system refresh, workflow rules, template upload error , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-WKF , Workflow , Problem

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