3657090 - Customer Invoices not Integrated With Peppol are Displayed in the Document Compliance Monitor View

The Document Compliance Monitor view displays invoice documents which are not supposed to be sent via the Peppol Exchange integration.

SAP Business ByDesign

1. Navigate to the Customer Invoicing workcenter. 
2. Go to the Document Compliance Monitor view.
3. Search for the ID ABC (Where ABC represents the Customer Invoice ID, which is not sent via Peppol)
4. Open the Invoice from the Source Document ID column.
5. Open the Account XYZ master data (Where XYZ represents the ID of the account from the document ABC).
6. Click on View All.

There is no field specifying the "Peppol Participant Identifier". Therefore, the invoices for this account should not be displayed on the Document Compliance Monitor view.

Under the Business Configuration workcenter, the activity "Document Compliance Configuration" is configured to generate a Document Compliance reference for all of the Customer Invoices from the company DEF (DEF is the company in the document ABC).

1. Navigate to the Business Configuration workcenter.
2. Go to the Overview view.
3. Open the Document Compliance Configuration activity.

The following functionality is active:

• Organizational Center ID: DEF
• Source Document Type Code: 28 - Customer Invoice.
• Document Compliance Process: PEPPOLEINV - PEPPOL E-Invoicing

Therefore, even though some accounts do not have the Peppol ID and its invoice documents are not sent via the integration, they might appear under the Document Compliance Monitor view due to the company, which is specified on the activity settings.

This is the expected system behavior.

In order to stop the generation of the Document Compliance References, the functionalities can be either removed or deactivated through the Business Configuration workcenter.

SAP Help Portal - Integration with Peppol Exchange

Peppol exchange, customer invoice, Document and Reporting Compliance, document compliance monitor, DRC, Peppol ID, byd. , KBA , SRD-CRM-INV , Customer Invoicing , How To