Symptom
- Joule for SAP Business Technology Platform (BTP) Administration is not working correctly in the SAP BTP cockpit. The error message displayed is: "Processing Error" and "The service is currently unavailable. Please reload or contact your administrator."
- Crucially, when checking the console logs for this request, it returns the following:
WebSocket connection to 'wss://btp-agent-joule-subscriber-live.eu10.sapdas.cloud.sap/api/protected/connect-ws/clientapi/ws' failed: Error during WebSocket handshake: Unexpected response code: 403
Read more...
Environment
Joule for SAP BTP Cockpit
Keywords
SAP BTP cockpit, administration functionality, service unavailable error, troubleshooting SAP BTP, SAP Business Technology Platform, joule , KBA , BC-CP-CPT-AI , Joule for SAP BTP Cockpit , CA-JOULE , Joule , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview