SAP Knowledge Base Article - Preview

3657144 - error "parentid_not_exists" encountered during hierarchy import from sap s/4hana to sap analytics cloud

Symptom

Error message encountered during hierarchy import: "EPM_SERVICE : {"packageId":"sap.fpa.services.resource.dm","objectName":"message_dm","messageId":null,"args":[],"message":"An unexpected error occurred while trying to update the dimension data.","previous":{"packageId":"sap.fpa.services.resource.modeling","objectName":"message_hierarchy","messageId":"PARENTID_NOT_EXISTS","args":[],"memberRelation":"INDEPENDENT"},"bUIMessage":false,"bWarning":false,"status":500}"


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Environment

SAP Analytics Cloud 2025.14.12 

Product

SAP Analytics Cloud all versions

Keywords

parentid_not_exists, hierarchy import error, sap analytics cloud, sap s/4hana, data import failure, correlation ID, hierarchy validation, parent node missing, dimension data update error, ODATA connection , KBA , LOD-ANA-AQU-ODATA , Acquiring Data into SAC using an ODATA connection , LOD-ANA-ML , SAC Modelling , Problem

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