SAP Knowledge Base Article - Public

3657164 - Date Fields in Datasphere Analytic Model Appear as String Values in SAP Analytics Cloud Story

Symptom

  • Fields in Datasphere (DS) and SAP Analytics Cloud (SAC) are not appearing as expected
  • Date fields in DS are appearing as string values in SAC, while they are date values in DS
  • In SAC, these date fields cannot be selected in the prompt value and output the following errors in SAC:
    • Error message: "Caught exception: exception 70000403: internal error: Error opening the cursor for the remote database . Error for 'SAPI.ZFI_SAC_01': internal system error ERROR_MESSAGE."
  • Further investigation reveals error in the .har file response: "Variable value is set even though a valuehelp is applied. Value is set for user's id even though the valuehelp is applied. So all values will be ignored."
  • All three variables work as expected in DS without outputting an error. They appear as date values that can be selected without issue.

Environment

  • Story Design & Visualizations

Reproducing the Issue

  1. Open the affected story.
  2. Observe the prompt window:
    • Attempt to select the variables "user's id". These appear as string values without a calendar icon. Attempting to select values for either outputs the following error:
    • "Caught exception: exception 70000403: internal error: Error opening the cursor for the remote database . Error for 'SAPI.ZFI_SAC_01': internal system error ERROR_MESSAGE."
  3. In DS, open the model  and observe that the variables "user's id" are date values and can be selected without issue.

Cause

  • This issue is currently under investigation by development 

Resolution

  • The solution of this issue is currently under investigation by development 

See Also

Refer to:

Date dimension of the analytic model in datasphere cannot be found in the SAC story.

Keywords

datasphere, sap analytics cloud, sac story, date fields, string values, analytic model, prompt error, exception 70000403, internal error, valuehelp, date range, single value, sac prompt, datasphere model , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud all versions