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3657392 - SUM Error During Phase PREP_EXTENSION/RUN_RSTODIRM_BIND – multiple application server instances

Symptom

In Software Update Manager (SUM), the automatic batch job distribution option was selected. If the batch job is executed on an instance that is not the SUM host and does not have access to the upgrade directory, the corresponding phase will fail.

Example:

Batch Host Configuration

Select the instance of your system that shall be used as background server:

*Note:*
  * If the host name of the background server differs from the SUM instance host, the path
    /usr/sap/<SID>/SUM/abap must be mounted on the background host.
  *  If the background server must be shut down during the system downtime, all background jobs
    start on the SUM application server instance.

01)  *  The system decides using automatic batch job distribution.
02)  -  <host1>_<SID>_XX (NN Batch Processes Available)
03)  -  <host2>_<SID>_XX (NN Batch Processes Available)
04)  -  <host3>_<SID>_XX (NN Batch Processes Available)
Decide on the instance for the batch jobs:: The system decides using automatic batch job distribution.

The job was started on the <host2>_<SID>_XX instance:

Job                              Ln Job CreatedB Status          Start date Start time End date   End time  Duration(sec Executing server
RSTODIRM                            DDIC         Finished        YYYY-MM-DD hh:mm:ss   YYYY-MM-DD hh:mm:ss          nnn  <host2>_<SID>_XX

The job log contains multiple entries similar to the following:

YYYY-MM-DD hh:mm:ss No such file or directory                                                00           001          S 

/usr/sap/<SID>/SUM/abap is not accessible from <host2>:

DIR_PUT    /usr/sap/<SID>/SUM/abap
Wrong order of calls <- CALL opendir: No such file or directory(,,..)


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Environment

  • Software Update Manager (SUM)
  • multiple application server instances

Keywords

sum, prep_extension, run_rstodirm_bind, dir_put, no such file or directory, sap software update manager, downtime minimization for abap, missing r3tr objects, toolcheck.log, checks.log, background job failure, sap erp upgrade, abap update tools, sap basis , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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