Symptom
In Manage Pending Hires, the Event/Event Reason field appears blank for an Internal Hire scenario where Onboarding is skipped.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Navigate to "Manage Pending Recruits".
- Select the "Recruiting" tab.
- Open the internal recruit record.
- Observe that the "Event" field is blank.
Cause
- For internal hires, an event is mandatory, and the event reason is selected based on the chosen event.
- Since different events have different reasons, the system requires this mapping.
- Currently, events are not supported for internal hires from RCM.
- As a result, the event reason does not appear when Onboarding is skipped.
Resolution
- This behavior is expected at present.
- The event and event reason must be provided manually when processing an internal hire without Onboarding.
Keywords
manage pending hires, internal hire, event reason blank, event not appearing, onboarding skipped, rcm integration, recruiting to ec, employee central, sap successfactors, INC14775894 , KBA , LOD-SF-EC-INT-RCM , Recruiting to EC Integration , LOD-SF-EC-INT-OBX , Onboarding 2.0 to EC Integration , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Problem
Product
SAP SuccessFactors Employee Central all versions
SAP Knowledge Base Article - Public