SAP Knowledge Base Article - Public

3657486 - Manage Pending Hires – Event/Event Reason field blank for Internal Hire when Onboarding is skipped

Symptom

In Manage Pending Hires, the Event/Event Reason field appears blank for an Internal Hire scenario where Onboarding is skipped.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to "Manage Pending Recruits".
  2. Select the "Recruiting" tab.
  3. Open the internal recruit record.
  4. Observe that the "Event" field is blank.

Cause

  • For internal hires, an event is mandatory, and the event reason is selected based on the chosen event.
  • Since different events have different reasons, the system requires this mapping.
  • Currently, events are not supported for internal hires from RCM.
  • As a result, the event reason does not appear when Onboarding is skipped.

Resolution

  • This behavior is expected at present.
  • The event and event reason must be provided manually when processing an internal hire without Onboarding.

Keywords

manage pending hires, internal hire, event reason blank, event not appearing, onboarding skipped, rcm integration, recruiting to ec, employee central, sap successfactors, INC14775894 , KBA , LOD-SF-EC-INT-RCM , Recruiting to EC Integration , LOD-SF-EC-INT-OBX , Onboarding 2.0 to EC Integration , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Problem

Product

SAP SuccessFactors Employee Central all versions